Return Policy

Returns will be accepted 14 days of the original purchase date. All returns are for a Emma Gray store credit only.

Emma Gray gladly accepts returns of unworn, unwashed, undamaged, or defective merchandise purchased online  for a store credit (Emma Gray E-Gift Card) within 14 days from the date your order shipped.  Jewelry, FINAL SALE  items and items with a 30% or more discount off your purchase, or items in a SALE category and cannot be returned.  The following is a list of FINAL SALE items:

  • Jewelry

  • Face Masks 

  • Liquid product (i.e., hand sanitizer, body lotion, etc.), 

  • Doorbusters

  • Altered or Modified 

  • Items Discounted at 30% or greater

  • Items listed in a SALE Category

  • Final sale items 

Paper Bag