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Return Policy
Returns will be accepted 14 days of the original purchase date. All returns are for a Emma Gray store credit only.
Emma Gray gladly accepts returns of unworn, unwashed, undamaged, or defective merchandise purchased online for a store credit (Emma Gray E-Gift Card) within 14 days from the date your order shipped. Jewelry, FINAL SALE items and items with a 30% or more discount off your purchase, or items in a SALE category and cannot be returned. The following is a list of FINAL SALE items:
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Jewelry
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Face Masks
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Liquid product (i.e., hand sanitizer, body lotion, etc.),
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Doorbusters
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Altered or Modified
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Items Discounted at 30% or greater
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Items listed in a SALE Category
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Final sale items

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